Retailers Have One Chance to Make a Lasting Impression with Home Deliveries Ken Chrisman August 7, 2018 The last interaction a customer has with a retailer, the last touchpoint that locks in loyalty, is the one thing that will be remembered the most after the parcel is opened.Read More
e-Commerce Demand Forces Manufacturers to Tackle Challenges of Single-Parcel Delivery Ken Chrisman June 26, 2018 Here’s a sentence I never thought I’d write: We need to have a serious conversation about TVs and toilets. Yes. TVs and toilets.Read More