David Troeter has been appointed vice president of customer satisfaction at Yaskawa Motoman. In the position, Troeter will be responsible for the overall performance of Yaskawa Motoman’s Customer Satisfaction Group including field service, technical support, training, spare parts, robot refurbishment and repair, retrofits and aftermarket support sales for the Americas.
Pregis LLC introduces VR training for protective packaging equipment and material selection. The company provides training support for its systems, as well as written materials. However, with ecommerce, coupled with retailers fulfilling through a variety of channels, it is not feasible to provide face-to-face training at all locations.
Berry Global has received a Gold Award for Best Sustainable Tube from the Tube Council North America at the 2017 Tube of the Year Awards on February 6. The award-winning laminated tube for Fetch…for Pets’ licensed Burt’s Bees for dogs Paw and Nose Relieving Lotion is Berry’s first commercialized tube using post-consumer resin (PCR) yielding a max 57 to 62 percent.
Joseph Smith has joined SpotSee as supply chain director to deploy processes that deliver positive results in the areas of cost, quality, delivery, service and product improvement.
Chris Miller has been named vice president North America at Esko. Miller assumed his new responsibilities at the beginning of the year in preparation for the planned retirement of Mark Quinlan.
Universal Robots has expanded its online training, adding three modules that step up complexity by teaching users how to create and work with coordinate systems, variables and conditional statements, and how to use the robot’s wizard to create a program for packaging.
ePac Flexible Packaging, an all-digital flexible packaging converter, purchased 10 HP Indigo 20000 digital presses to expand operations across the U.S. through mid-2019. The order quadruples production capacity for ePac and is the largest packaging deal for HP to date. The purchase is ePac’s second expansion with the high-capacity HP Indigo 20000 flexible packaging press since launching just 18 months ago with one HP Indigo unit.
Plastic Technologies, Inc. (PTI) announces structural realignment and business unit name changes to better serve brand owner package development needs. The changes will enable brand owners to improve speed-to-market in order to more rapidly capitalize on commercialization opportunities.
Shrink sleeve labeling equipment and consumables provider American Film and Machinery (AFM) has relocated its operations to the company’s headquarters in Brooklyn Park, MN.
va-Q-tec, a provider of thermal packaging solutions for temperature controlled transportation, has opened a headquarters and operations facility in Langhorne, PA. The site will become the U.S. welcome and innovation center and showcase va-Q-tec’s latest products. The company will manufacture small box containers in the new facility, and use the location as a key hub for its rental and repair station.